Full job description
At DB Schenker, you are part of a global logistics network that connects the world. A network that allows you to shape your career by encouraging you to contribute and truly make a difference. With more than 72,000 colleagues worldwide, we welcome diversity and thrive on individual backgrounds, perspectives and skills. Together as one team, we are Here to move.
Efficient management of air freight delivery orders, ensures timely and accurate process, and excellent customer service.
Key Responsibilities:
- Process and verify all air freight delivery orders, ensuring accurate and timely delivery of goods to clients.
- Coordinate with customs authorities, freight forwarders, and internal teams.
- Serve as the primary point of contact for clients regarding delivery status, concerns, and inquiries.
- Maintain accurate records of all delivery orders, including shipment tracking, customs clearance, and delivery confirmations.
- Ensure all relevant paperwork is filed correctly and efficiently for easy retrieval and reference.
- Work closely with the air freight operations team, warehouse staff, and logistics personnel to coordinate and optimize delivery schedules.
- Assist the Air Freight Manager in tracking performance and meeting operational targets.
- Ensure that all operations follow local and international regulatory standards, including customs regulations, safety protocols, and environmental guidelines.
- Graduate of any field.
- Preferably with 2 years of experience in air freight, logistics, or supply chain management.
- Familiarity with air freight documentation, shipping regulations, and customs clearance processes.
- Strong communication and interpersonal skills with the ability to liaise effectively with customers and internal teams.
- Proficiency in MS Office Suite (Excel, Word, Outlook) and experience with freight management software is an advantage.