Full job description

Emirates NBD is a market leader across the MENAT (Middle East, North Africa and Türkiye) region with a presence in 13 countries, serving over 20 million customers. The Emirates NBD Group has a total of 853 branches and 4,213 ATMs / SDMs. Emirates NBD is the leading financial services brand in the UAE with a Brand value of USD 3.89 billion. At the bank, we serve our customers and help them realize their financial objectives through a range of banking products and services including retail banking, corporate & institutional banking, Islamic banking, investment banking, private banking, asset management, global markets and treasury, and brokerage operations. We are a key participant in the global digital banking industry, with 97% of all financial transactions and requests conducted outside of our branches. We also operate Liv, the lifestyle digital bank by Emirates NBD. With close to half a million users, it continues to be the fastest-growing digital bank in the region.

“In line with the UAE Government’s strategy in empowering and developing nationals, Emirates NBD is committed to welcoming the young generation into an innovative, modern and supportive work environment to contribute to the nation’s success. We are looking to find the best UAEN talent to join our ENBD family”

Job Purpose:

As a Teller at Emirates NBD, your role is to provide exceptional customer service and perform a variety of banking transactions accurately and efficiently. Manage routine financial transactions, such as deposits, withdrawals, and payments, and ensure compliance with all banking policies and procedures.

Responsibilities:

Greet customers and provide prompt, courteous, and efficient service.
Process deposits, withdrawals, and payments accurately.
Handle cash and checks, ensuring all transactions are balanced at the end of the day.
Assist customers with requests on international money exchange
Maintain and balance the cash drawer daily.
Ensure compliance with bank policies, procedures, and regulations.
Respond courteously and effectively to customers problems, escalating those beyond the role limits to the superiors.

Skills and Experience:

Holds a high school diploma or equivalent
Previous customer service or cash handling experience
Strong communication and interpersonal skills
Attention to detail and high level of accuracy

What we offer you:

Competitive salary package
Strong emphasis on work-life balance and wellbeing across the bank
Preferential banking facilities for employees
Generous annual leave entitlement and Private Healthcare
World-class Learning & Development platform and career development

Why Join Us:

We aspire to be an employee’s employer of choice. We believe, we can help you realize your true potential by providing the right opportunities. At ENBD we are reimagining the future of work so that you can unlock your potential, every day we want to ensure, every employee can exceed in the future of work by upskilling, building new digital skills and knowledge. Our goal is to empower our employees to build a career experiences and skills they need in the future and that will produce a great outcome for our bank as well, we want our employees no matter their background, location, preferences to feel engaged to one ENBD team.

At ENBD, we encourage interested candidates to review the key responsibilities and qualifications for each role and apply for any positions that match their skills and capabilities. ENBD is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment, however due to high volume of applicants only SHORTLISTED candidates will be contacted. “